Privacy Policy
Effective Date: 6/26/2025
Tidal Wave Pools Inc.

Tidal Wave Pools Inc. (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information, including your mobile phone number and information collected via SMS communications.

1. Information We Collect

We may collect personal information when you:

• Visit our website

• Submit a form (e.g., contact, quote request)

• Subscribe to our SMS/text messaging services

• Communicate with us via email, phone, or SMS

The types of personal information we collect may include:

• Name

• Email address

• Phone number

• Address

• Mobile device information (when interacting with SMS services)

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries

• Send appointment confirmations, reminders, or service-related updates

• Provide customer support

• Improve our services

Mobile information will not be shared with third parties or affiliates for marketing/promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

3. SMS/Text Messaging

If you opt-in to receive SMS/text messages from Tidal Wave Pools Inc., you agree to the following:

• Types of Messages: You may receive messages related to scheduling, appointment reminders, service updates, promotional offers, and company announcements.

• Message Frequency: Message frequency may vary depending on your interactions with us.

• Message and Data Rates: Message and data rates may apply depending on your mobile carrier and service plan.

• Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP.”

• Help/Support: For help, reply “HELP” or contact us directly at [Insert Contact Email or Phone Number].

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve user experience, track website usage, and deliver relevant content.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

6. Security

We implement appropriate safeguards to protect your personal information from unauthorized access, use, or disclosure.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or our SMS practices, please contact us at:
Tidal Wave Pools Inc.
Email: Tidalwavepools@comcast.net
Phone: 772-919-1333